Our team is expanding quickly. We’d love your help making a difference. See what positions are available below.

Digital Media & Communications Associate

The Digital Media & Communications Associate is a full-time employee who manages the planning, implementation, and reporting of communications efforts for Delivering Good’s media channels: website, print, blog, social media, email campaigns and PR/publicity efforts.


The goals of work in media are:

  1. Strengthening the organization’s digital and offline media presence
  2. Converting subscribers/readers/followers into financial and product donors
  3. Developing and expanding our B2B and B2C audience


The Digital Media & Communications Associate is responsible for developing, implementing and evaluating Delivering Good’s online and offline communications, outreach and engagement strategies in support of the organization’s marketing objectives. He/she uses software tools to build content products and distributes them through the appropriate channels to reach our key audience and stakeholders.


In collaboration with other departments and the marketing team, s/he will develop and execute strategies to effectively utilize the website, social networking, email, direct mail, online and offline data and other outreach tools to communicate our mission to varied audiences and enhance our brand’s recognition. S/he will work under the direction of the Director of Marketing and Communications.


The Digital Media & Communications Associate has the following responsibilities:

  • Manage communications, outreach, branding and engagement to grow DG’s audience base and ensure that its current diverse audience remains informed and engaged in DG’s mission and impact
  • Coordinate and measure a coordinated online and offline outreach and communications strategy that meets DG’s business goals
  • Oversee online communications and ensure that they are implemented effectively and efficiently and reinforce institutional and program-specific messaging, in collaboration with Director of Marketing and Communications
  • Create, coordinate and manage content and collateral for digital and non-digital assets (including social media, blog/website, email/newsletters, annual impact report and fundraising/product appeals)
  • Maintain website content – including a weekly audits, working closely with Technology team
  • Craft reports and data to inform decisions regarding appropriate online outreach and offline communications
  • Implement, update and analyze our Google Adwords campaign
  • Track website metrics through Google Analytics and determine any needed changes to increase audience and improve Search Engine Optimization
  • Coordinate and execute email marketing resources (Constant Contact or new vendor) and make recommendations for improving reach and engagement
  • Spearhead all press/publicity/PR media/influencer marketing outreach - pitch articles to publications and journalists on a consistent basis
  • Conduct interviews with community partners, donors, brand partners, staff - to create blog and social media content
  • Support and assist Director of Marketing and Communications on Purpose Marketing efforts
  • Collect and curate community partner feedback to present to partner brands
  • Actively seek new opportunities to engage with social media platforms, create partnerships with news organizations using social media and Delivering Good’s content
  • Oversee program participant success/impact stories from across organization and all programs
  • Assist in developing strategy to increase awareness about Delivering Good‘s success and impact through online communications and popular social media tools
  • Event support: Create slide show for annual events - Gala and Women of Inspiration sponsor ads, i.e. digital journal, and support day of activities including the red carpet
  • Support development team with event marketing and press coverage/publicity
  • Serve as coordinator and support for Florida and California strategy
  • Participate in all staff meetings and additional meetings as needed
  • Other duties related to digital media as determined from time to time
  • Work closely with Technology team to build out the digital tools, contributing create skills in video editing and images.

Required experience/education:

  • Bachelor's Degree or equivalent from an accredited institution
  • 1-3 years’ experience developing and maintaining websites including experience with the WordPress platform and some fluency in HTML
  • Commitment to community service and social welfare
  • Strong understanding of social media best practices and trends
  • Strong verbal and excellent written communication skills (including proofreading) in English; strong storytelling skills, experience using Word and Excel
  • Ability to work in a fast-paced environment
  • Web design experience and a good visual eye in colors and web layout and image optimization
  • Experience with Google Analytics, Google Adwords, Hootsuite, Canva, WordPress, SEO and digital media metrics
  • Demonstrated ability to work independently, manage projects, maintain attention to detail and meet deadlines
  • Goal oriented, self-motivated, creative, highly flexible and adaptable to change
  • Practical knowledge of web-based communications systems and ability to monitor their results
  • Excellent organizational & time management skills
  • Ability to multi-task on press-related tasks, online and offline communications, and digital media support


Delivering Good is always looking for part-time Interns who can assist our New York office staff with various projects from our organization. We have internship opportunities in Development (Fundraising), Marketing and Social Media, Special Events and other areas. We are looking for bright, creative and hard-working individuals who can reach children and families living in poverty. These are not paid positions, but we are happy to work with your school to arrange for course credit. Please send your resume and cover letter, including your area(s) of interest to [email protected]